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Product Care

Fabric Product Care

REGULAR CARE:

  • Protect from direct sunlight
  • Vacuum regularly using low suction
  • Rotate reversible cushions regularly

CLEANING:

  • Do not remove cushion covers for separate cleaning even though they may have zippers
  • Do not wash , Do not dry clean , Do not shampoo clean
  • Clean with hot water extraction machine. Professional cleaning recommended
  • Do not use dishwashing liquid or laundry detergent
  • Use only upholstery detergents
  • Do not wet filling
  • Dry in shade away from direct heat and sunlight
  • Allow to dry thoroughly before re-use

SPOT CLEANING:

  • Do not rub
  • Do not spot clean with any solvent
  • Treat spills and stains as soon as possible
  • Gently scrape off any soil or mop any liquid from the surface of the fabric
  • Apply proprietary cleaning agents strictly according to instructions to remove the residue of the spill
  • Do not saturate the fabric or interior with water or other cleaning liquids

WARNING:

  • Apply only water-based soil resist (fabric protection) treatments. Do not use aerosol products
  • * PILLING IS NOT A FABRIC DEFECT OR FAULT AND IS NOT COVERED BY WARRANTY
  • * PILLING IS A NORMAL OCCURRENCE CAUSED BY WEAR AND TEAR AND DOES NOT AFFECT THE DURABILITY OR FUNCTIONALITY OF THE FABRIC AND IS EASILY REMOVED


Outdoor Product Care

CUSHIONS:

  • Direct exposure to the suns harmful UV rays is likely to cause rapid colour fading to fabrics
  • To ensure product longevity it is recommended outdoor products are not left permanently exposed to the elements

TIMBERS:

  • Prolonged exposure of timber items to the elements may cause premature deterioration
  • Regular vacuuming and dusting of items is recommended
  • Timber needs regular oiling. Please contact store of purchase for further details
  • Minor cracking of timber is a natural process and will not compromise the strength of the timber

WICKER:

  • Regular vacuuming and dusting of items is recommended
  • If weave on wicker becomes lacerated/damaged, do not pull on it as this may cause unravelling
  • Prolonged exposure to the elements may cause colour fading